Here to Help


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1. What is Sofwave and how does it work?

Sofwave is a revolutionary, clinically-proven method for
improving facial lines and wrinkles by rebuilding collagen without the need for
any invasive procedures. Using proprietary Synchronous Ultrasound Parallel Beam
Technology, SUPERB™, energy precisely targets the mid-dermal tissue,
rejuvenating collagen fibers and enhancing skin tightness. Immediate results
may be visible within just one week following treatment, with ongoing
improvements expected over the subsequent 3-month period as collagen regeneration

2. What are laser treatments used for?

Laser treatments are a versatile solution for various skin
concerns. They fade fine lines, wrinkles, and sun damage, while also removing
unwanted hair for both women (bikini, underarms, legs, face) and men (back,
chest, abdomen, face). Additionally, lasers can reduce spider veins, even skin
tone, and treat pigmented lesions and age spots, providing a comprehensive
approach to rejuvenating the skin.

3. Which facial & skincare treatments do you offer?

At CTHC, we offer a full range of therapies across conventional
facials, Hydrafacials, SkinPen microneedling, dermaplaning, and chemical peels.
Hydrafacial offers deep hydration and cleansing, while SkinPen microneedling
stimulates collagen production for smoother skin. Dermaplaning gently
exfoliates and removes dead skin cells, promoting a radiant complexion. Facials
provide customized care to address specific skin concerns, while chemical peels
exfoliate and renew the skin’s surface, revealing a brighter, more youthful

4. Which body treatments do you offer?

CTHC offers dedicated services for advanced body contouring
and hair restoration. We leverage the state-of-the-art PHYSIQ laser technology
to deliver targeted results to specific areas. This is a great solution for
cellulite reduction and eliminating areas of stubborn fat that don’t respond to
diet and exercise. Additionally, our hair restoration services give patients an
easy way to achieve their appearance goals without the need for invasive hair
transplants or medications.

5. How do dermal fillers work in facial rejuvenation?

Dermal fillers are aesthetic injectables that help restore lost
volume in the face that may occur due to aging or illness. These fillers help
plump up sagging cheeks, soften wrinkles around the nose and mouth, or enhance
lip volume, depending on where they’re applied. All dermal fillers at CTHC are
administered by skilled professionals who work with you to achieve a more
youthful and refreshed appearance.


1. What types of diagnostic imaging do you offer?

Diagnostic imaging refers to various technologies, such as
X-rays, ultrasounds, or EKGs, that provide detailed images of a patient’s internal structures. These tests play a crucial role in diagnosing and
monitoring medical conditions by providing valuable insights into abnormalities
or diseases across different parts of the body. At CTHC, we offer digital
X-Ray, EKGs, point-of-care ultrasound, and a minor surgery suite, as well as a
state-of-the-art in-house lab.

2. What does family medicine entail?

Family medicine physicians provide comprehensive healthcare
across all ages. These screenings and treatments are meant to address a wide
range of medical conditions and may include routine check-ups, vaccinations,
and management of chronic illnesses. At CTHC, we provide a range of family
medicine services for preventative screenings, immunizations, weight loss
support, diabetes, cardiology management, and more.

3. What is sports medicine?

Sports medicine is a specialized field focused on the
prevention and treatment of issues related to physical activity or sports
participation. Our sports medicine services include preventative screening
through regular physicals, on-site X-rays, therapeutic joint injections, and
cutting-edge regenerative therapies that support the body’s natural healing.
When combined with biometric screenings and nutritional support, these services
provide a holistic methodology for athletes.

4. What are the benefits of hormone replacement therapy?

Hormone replacement therapy (HRT) involves the
administration of hormones – typically estrogen and progesterone in women or
testosterone in men – to alleviate symptoms associated with hormonal imbalances
or deficiencies. These treatments are suitable for a variety of conditions and
can provide life-changing benefits, from increased energy to anxiety relief to
improved cognitive clarity.

5. What does body composition refer to?

Body composition refers to the proportionate distribution of
different components within an individual’s body such as muscle mass, body fat
percentage, and bone density. It’s vital to understand these ratios as part of
developing a holistic wellness plan. At CTHC, we measure body composition with
the medical-grade InBody 570. This device provides a detailed analysis of a
patient’s body with accuracy comparable to dual-energy X-ray absorptiometry—the gold standard
for body composition measurement.

Regenerative Treatments

1. What is Infiniti Matrix Therapy and how does it
benefit my skin?

Infiniti Matrix Therapy is a cutting-edge regenerative
therapy that uses stem cells to support the body’s natural healing response. Infiniti
Matrix Therapies allow us to take a more proactive approach to long-term health
without the need for invasive procedures or prescription drugs. Healing,
strength, and regeneration are already encoded in your DNA – therapies like
Infiniti Matrix provide essential support for these functions and create a new
standard of wellness unlike any other therapy.

2. What is Sermorelin and what is it used for?

Sermorelin is a bioidentical synthetic hormone peptide
comprising 29 amino acids. This hormone can support a variety of treatments and
bodily processes, including Hormone Replacement Therapy (BHRT), weight loss
programs, and erectile dysfunction treatment. CTHC offers a unique Sermorelin/Glycine
blend that can produce benefits associated with stabilized hormone levels,
including improved sleep quality, enhanced bone density, nerve tissue
regeneration, bolstered cardiovascular strength, and more.

3. What is VITTE-PURE and what can it do for my skin?

VITTI-PURE is a cutting-edge PRP alternative that supports
the body’s natural regenerative abilities through the use of stem cells. CTHC
proudly offers VITTI-PURE to support our patients’ wellness goals, with the
therapy providing benefits across immune system compatibility, superior tissue
regeneration, inflammation reduction, and enhanced immunity.

4. How are vitamins incorporated into medical spa

Vitamins play a crucial role in maintaining healthy skin and
overall well-being, particularly for those who suffer from nutrient
deficiencies or metabolic issues. Whether through oral supplements or topical
applications, incorporating vitamins such as A, C, D, E, or B-complex can
provide a wealth of benefits for health and wellness. For example, boosted
collagen production, better protection against free radical damage, better
energy levels, improved mood, and more.

5. What does holistic care entail at a medical spa?

At CTHC, we view holistic care as a treatment philosophy
that emphasizes the interconnectedness of mind, body, and spirit for overall
well-being. It recognizes that mental clarity, physical health, and spiritual
alignment are all essential components of whole-person wellness, and our
services are built to accommodate that. From compassionate care to cutting-edge
treatments, we aim to create an all-in-one clinic where patients can have their
every need met.

Patient Information

1. Where is Carroll Total Healthcare located?

You can find our office at 410 Peachtree Parkway, Suite
4226, Cumming, GA 30041. Our office is open Monday through Friday, 8:30 a.m. to
5 p.m.

Feel free to contact us directly at (678) 341-9881 with any

2. Will you accept my health insurance?

Carroll Total Healthcare accepts most major insurance plans
in Georgia, including:

  • Aetna
  • Alliant
  • Ambetter
  • Blue Cross HMO – (For primary care patients of Dr. Carroll)
  • Blue Cross PPO
  • CareSource Marketplace
  • Cigna – Commercial – No Marketplace
  • Cigna HealthSpring – Medicare Advantage – Out of Network Deductible Required
  • Humana
  • United Healthcare – Commercial

If you don’t see your plan in this list, please contact our
office for verification. If your services aren’t covered, we offer a range of self-pay
discounts to ensure you get the care you need.

3. Do you offer reduced rates for self-pay?

Yes, we are happy to accept self-pay patients and offer
affordable rates on a range of individualized services. See our [pricing page]
for more information or contact our team directly for more details.

4. Can I make bill payments online?

Yes, all payments and account details can be managed through
the user-friendly OnPatient portal. Just fill in your patient details and
you’ll have the option to manage payments, records, and providers via desktop
or mobile app.